Responsible for the treatment:
The person responsible for processing the personal data that the user provides when accessing and using the website is, as owner, ROBRAU SL, with CIF number. B63583256, registered office at c/ Farena, no. 36 Llafranc (Girona), CP 17211, Telephone 972610055 and email firstname.lastname@example.org.
Purposes of data processing:
Manage data provided directly by the interested party, both at an individual and professional level, to inform them of our products and services, respond to their request, request or query and carry out subsequent follow-up.
Manage the data provided by the client at the time of contracting our services, at an organizational, accounting, tax and administrative level, as well as to inform you about services, events and news related to our professional activity that may be of interest to you.
Send commercial advertising communications by email, fax, SMS, social communities or any other electronic or physical means, if necessary.
At the time the user accesses the Website and wishes to maintain a commercial relationship with Hotel BlauMar Llafranc, the following processing operations may be carried out:
The user must have expressly consented to the sending of commercial communications electronically by subscribing to the newsletter.
Respond to queries and/or provide information requested by the user.
Manage the user's personal or professional data for their participation in the different events and activities that we organize and they have authorized us to inform them about other activities or events that we can organize and that may be of interest to them.
Duration of data storage:
Robrau, SL, as the data controller, undertakes to store and manage the personal data and information collected through this website with due confidentiality as long as the professional relationship that has arisen is maintained and the interested party does not request its deletion, as detailed below:
The data for the management of the relationship with the client and the billing and collection of services will be kept for the entire time that the contract is in force. Once said relationship has ended, where applicable, the data may be kept for the time required by applicable legislation and until any responsibilities arising from the contract expire.
The data relating to publications of comments about our products will be maintained during the validity and advertising of the products or services to which they refer, unless you express your wish for them to be deleted at any time.
The data for participation in events and activities will be kept for the time necessary for the purposes described, unless you have objected to their processing or have previously canceled them.
Use your data to contact you, both electronically and non-electronically, to obtain your opinion about the service provided.
The data for sending commercial communications and preparing commercial profiles of our products or services will be kept indefinitely until, where appropriate, you express your desire to delete them.
Legitimation for data processing:
The treatment may be legitimized in accordance with the provisions of article 6 of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the treatment of personal data and the free circulation of these data.
a) With the user's consent:
Sending information requests sent to the person responsible for the hotel website.
Making room reservations or other services that can be made through the website.
The interaction of the user with the person responsible through social networks. In this case, the interested party has given his or her consent to the processing of his or her personal data for one or more specific purposes.
b) For legitimate interest of the person responsible:
Carrying out market studies.
The processing and subsequent service that is carried out to the user if they finally become a client or guest of the hotel.
No data will be transferred to third parties except:
To reservation centers and/or reservation engines.
To the financial entities through which the management of collections and payments is articulated.
To the competent public administrations, in the cases provided for in the Law and for the purposes defined therein
International data transfer:
There are no international data transfers.
Anyone has the right to obtain confirmation as to whether at Robrau, SL we are processing personal data that concerns them or not.
We inform you that as a user you may exercise the following rights:
Right of access to personal data: With this right you will be able to know what data is being processed and the processing operations carried out with them.
Right to rectify any inaccurate personal data.
Right to deletion of personal data. This operation will be carried out to the extent possible, always informing the user.
Right to request the limitation of the processing of personal data when the accuracy, legality or necessity of the processing of the data is doubtful, in which case, it may be kept for the exercise or defense of claims.
Right to the portability of your personal data.
Right to object to the processing of personal data.
Right to revoke your consent at any time.
Right to file a claim with the control authority (www.aepd.es) if as a user you consider that the treatment carried out does not comply with current regulations.
Minors may not use the services available through the Website without the prior authorization of their parents, guardians or legal representatives, who will be solely responsible for all acts carried out through the Website by minors in their care. including the completion of the forms with the personal data of said minors and the marking, where appropriate, of the boxes that accompany them.
Robrau SL reserves the right to modify this policy to adapt it to legislative or jurisprudential developments.
The data you provide us will be treated confidentially. The provider has adopted all the technical and organizational measures and all levels of protection necessary to guarantee security in the processing of data and prevent its alteration, loss, theft, unauthorized treatment or access, in accordance with the state of technology and nature of the data stored. Likewise, it is also guaranteed that the treatment and registration in files, programs, systems or equipment, premises and centers comply with the requirements and conditions of integrity and security established in current regulations.